# View Digital ID scans

> See who scanned your Digital IDs, which style and colourway they opened and what they did, and open the scan detail.

Source: https://docs.vestislabs.com/digital-id/digital-id-scans/

**Digital ID Scans** lists every time someone opened one of your Digital IDs. You can filter by style, expand a scan to see what the visitor did, and open the full scan detail.

**Requires:** permission `VIEW_DIGITAL_ID_SCANS`

**Where to find it:** Digital ID Scans

> [!IMPORTANT]
> **Digital ID Scans** is in the left sidebar only if the data capture feature is turned on for your brand. If your plan does not include it you see an upgrade message. If your role does not allow it, ask your Brand Admin.

## Read the list

Each row shows the **Style name**, **Style code**, **Color**, **Date & time**, **Duration** and a **URL** button. If there are no scans, the page says **No scans yet** and explains that scans appear once someone opens one of your Digital IDs.

1. **Open "Digital ID Scans"**
   From the left sidebar, click **Digital ID Scans**.

   

2. **Filter the list**
   Use the filter bar above the table to filter by **Style name** or **Style code**. If nothing matches, the page says **No scans match those filters**. Reset the filters to see all scans again.

   

3. **Expand a scan**
   Click the arrow next to a style name to show what the visitor did during the scan. Each action appears in its own row with its time, duration and an **Open URL** button when it has a link.

   

4. **Open the Digital ID**
   Click **Open Digital ID** to open the page the visitor saw in a new tab.

   

5. **View the scan detail**
   Click the eye icon at the end of the row to open **Scan detail**. It shows the style picture, **Style name**, **Style code**, **Color**, **Date & time**, **Duration**, **Coordinates**, **Country**, **User agent** and the **URL**.

   

6. **Change the page**
   Use the page controls under the table to move between pages or change how many rows are shown.

> [!NOTE]
> **Coordinates** and **Country** show a dash when the visitor did not share their location.

## Troubleshooting

**The list does not load.** The page shows **Couldn't load scans**. Click **Try again**.