# Common questions > Answers to common questions about users, profiles, permissions, invitations, collection and style access, and removing people in Vestis Labs. Source: https://docs.vestislabs.com/management/common-questions/ Quick answers about managing the people in your brand. Everything here happens on the **Users** page. **Where to find it:** Management → Users ## Who can see the Users page? Only users with the **View user** permission see **Users** under **Management** in the left sidebar. Inviting and editing users needs **Update user**, and changing permissions needs **Update user permission**. ## Which profiles can I give to a user? When you invite a user, the **Profile** list offers **PRO**, **GUEST** and **SUPPLIER**. When you add a user to a brand or change their profile in **Edit User**, **CASHIER** is offered as well. On the **Invite** page, the profile you choose sets the default permissions the user starts with. See [Understanding role and permission](https://docs.vestislabs.com/management/understanding-role-and-permission/). ## Why is a profile greyed out or missing? **PRO** uses a PRO seat. **GUEST** and **SUPPLIER** share the guest seats. When all seats of a type are in use, that profile is disabled and a hint under the list says so. Add seats in your subscription, or ask your brand admin to. See [Subscription management](https://docs.vestislabs.com/management/subscription-management/). The **Users** page shows how many seats are used under **User Limit Status**, for example **Pro Users: 2 out of 5**. The **Invite** button is hidden when both pools are full. ## How do I invite someone? Open **Management → Users**, click **Invite**, enter **Name**, **Email** and **Profile**, then click **Save**. The user receives a registration email. See [Invite user](https://docs.vestislabs.com/management/invite-user/). ## What is the difference between the Name, Email and Profile fields? All three are required. **Name** needs at least 3 characters and **Email** must be a valid address. The **Brand** field is fixed to the brand you are working in. ## Can I set permissions before the user accepts? Yes. The **Invite** page has a **Permissions** card, and a **Platform Access** card for collection and style access. Choosing a **Profile** ticks that profile's default permissions, which you can then adjust before you click **Save**. ## What are brand permissions? Brand permissions apply inside one brand, for example viewing or updating styles. They are set from **Modify Permission**. See [Users' permission page](https://docs.vestislabs.com/management/users-permission-and-system-permission-page/). ## How do I change what a user can do? Click the three dots on the user's card, then **Modify Permission**. Tick or untick permissions and click **Save Permissions**. If the user belongs to more than one brand, use the brand selector at the top right of the page to pick which brand you are editing. ## Why can't I tick a permission for a supplier? The Digital ID scan permissions are not offered to users with the **SUPPLIER** profile, so they do not appear in the list. ## How do I limit which collections and styles a user sees? Click the three dots on the user's card, then **Collection / Style Access**. Pick the collections and styles the user can open, then click **Save** in each section. The option is not shown for users with the **ADMIN** profile. Rows that read **(Checked due to brand collection access permission)**, **(Checked due to collection access)** or **(Checked due to brand style access permission)** are already covered by another permission or by a collection the user can open, so their ticks cannot be changed there. ## What if the Collection Access or Style Access card is greyed out on the Invite page? It is greyed out until the permissions include **View collection** (for collection access) or **View style** (for style access). Tick that permission first. ## How do I resend an invitation? Click the three dots on the card of a user whose **Status** is **Invited**, then click **Resend invitation**. A new registration email is sent. The option only shows for users who have not registered yet. ## What do the statuses mean? - **Invited**: the user has been invited but has not registered. - **Active**: the user can sign in. - **Inactive**: the user was deactivated. The card also shows **Verification** as **Verified** or **Unverified**, and the date of the **Last Sign In**. ## What is the difference between Deactivate, Remove from brand and Delete? | Action | What happens | Who can do it | |---|---|---| | **Deactivate** | Sets the user's status to **Inactive** and temporarily removes their access. Click **Activate** on the same menu to turn it back on. | Users with **Update user**. Not shown for users who are still **Invited**. | | **Remove from brand** | Removes the user from this brand only, after you confirm. The user loses access to this brand and keeps any other brands. | Users with **Delete user**. | > [!WARNING] > **Deactivate** applies as soon as you click it. There is no confirmation step. ## Can I add an existing user to another brand? Open **Edit User** from the card menu. In the **User's brands** card, **Add Brand** adds the user to the brand you are working in, if they are not in it yet. The **Brand** field is fixed. Pick the **Profile**, then click **Save**. See [Edit users](https://docs.vestislabs.com/management/edit-users/). ## Why don't I see the three dots on some cards? The three dots menu only appears for users your own role level is allowed to manage. ## Where do I change my own name, photo and password? Open **Settings → User Profile**. See [User profile settings](https://docs.vestislabs.com/management/user-profile-settings/).