Step 7 of 15 in Publish a Digital ID and product passport
Digital ID customization in post sales content
Users can create and update Post Sale Content through the Post Sale Content page.
Under review. This page is published while we check it against the live app, so some details may have changed.
Screenshots may be out of date.
Permission: POST_SALE_CONTENT, PRE_SALE_CONTENT
SettingsDigital IDPost-sale Content
Under Settings, click on Digital ID to open the Digital ID configuration page.
In the Digital ID submenu on the left, click Post-sale Content. This opens the Post-Sale Content editor in the main panel.
Find the Customer Photo Journal toggle in the Post-sale content card. Click the toggle to turn it ON. This will show the photo journal section on the Digital ID. Click Save in the same card to keep the change.
To save your CTA changes, click the Save button in the top-right of the Customize Call To Actions section.
To add a new CTA, click the + Add button in the top-right of the Customize Call To Actions section. A new CTA row will appear.
For each CTA row, use the On/Off toggle on the left to enable or disable that CTA. When toggled ON (red/orange), the CTA will appear in the Digital ID preview.
Click the Name field and enter a descriptive name for your CTA (e.g., "No. of Washes", "No. of Wears").
Click the Type dropdown to select the CTA type. The available options are:
- Increment by scanning : Tracks usage count via barcode/QR scanning.
- Increment by number : Allows manual numeric increment input.
- Link : Directs users to an external URL.
- Dropdown : Presents users with a set of selectable options.
Click the Icon button next to the Type field to open the icon picker. Search for an icon by keyword (e.g., "coat", "wash") or browse the available icons, then click to select one for the CTA.
If you selected the Link type: A URL field will appear below the CTA row. Enter the full URL (e.g., https://example.com) in the URL field.
If you selected the Dropdown type: A Dropdown options section will appear.
Click + Add option to add selectable choices.
Fill in the label for each option (e.g., Option 1, Option 2, Option 3). Click the delete icon next to any option to remove it.
To remove a CTA, click the trash/delete icon (🗑) located below the CTA row you want to remove. The CTA will be removed from the list.
After making changes, a yellow "You have unsaved changes." banner will appear at the top of the Customize Call To Actions section.
To save your CTA changes, click the Save button in the top-right of the Customize Call To Actions section.
To discard your changes and revert to the previously saved settings, click the Revert button next to the Save button.
