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Step 12 of 13 in Place and track a production order

Review delivered shipments

See every shipment that has reached its destination, search and filter the list, and open the shipment details and documents.

  • Production manager
  • Warehouse and inventory
  • Needs View brand production
  • Last verified · vd28b0333e

The Delivered tab of Shipping & Tracking lists the shipments that have been delivered. Use it as your record of what arrived and when.

ProductionShipping & TrackingDelivered

Permission: VIEW_BRAND_PRODUCTION

Open the Delivered tab

  1. Open Shipping & Tracking

    In the left sidebar, expand Production and click Shipping & Tracking.

    Shipping & Tracking opens on Active Shipments, the first of the four tabs

  2. Click "Delivered"

    Click the Delivered tab. The list shows only shipments with the status Delivered.

    The Delivered tab listing only shipments with the status Delivered and their delivery dates

What you can do on the tab

The tab works like Active Shipments:

  • Search with Search by tracking #, order numbers....
  • Filter by Priority or Supplier. There is no Status filter here because every shipment is delivered.
  • Sort by any column and click Reset to clear.
  • Change the visible columns with Columns at the top of the page (shown if you can update brand production). The same column choice is used on every shipment tab.
  • Switch between the table and the kanban board with the icons at the top right.
  • Use the ⋮ menu to View Details, Track Package, Edit Shipment, open Documents or Delete (if you can delete brand production).

In the table, the Delivery Date column shows the date the shipment arrived.

The row menu of a delivered shipment with View Details, Track Package, Edit Shipment, Documents and Delete

Move a shipment back

If a shipment was marked delivered by mistake, open Edit Shipment from the ⋮ menu and change the Status to Preparing or In Transit, then click Save Changes. It returns to the Active Shipments tab.

The Update Shipment dialog with the Status field open, where Preparing or In Transit moves the shipment back to Active Shipments