Vestis Docs
On this page

Step 5 of 13 in Place and track a production order

Request supplier confirmation

Ask the supplier to confirm the current production milestone of an order, and record whether they confirmed or need a later ex-factory date.

  • Production manager
  • Needs Update brand production
  • Last verified · vd28b0333e

Use Confirm with supplier to ask the supplier of a production order to confirm the current production milestone, and later to record how they answered. The request and the answer are kept on the order.

ProductionOrder Managementthree-dot menuView/EditConfirm with supplier

Permission: UPDATE_BRAND_PRODUCTION

Before you start

  • You need the Update production permission.
  • The same button opens two different dialogs: Request supplier confirmation while no request is open, and Record supplier response while a request is waiting for an answer.

Request a confirmation

  1. Open the order

    On the Production Orders page, select the three-dot action button on the order's row and click View/Edit.

    The three-dot menu of an order with View/Edit at the top

  2. Click "Confirm with supplier"

    Click Confirm with supplier at the bottom of the order dialog. The Request supplier confirmation dialog opens: "Ask the supplier to confirm the current production milestone."

    The order dialog with the Confirm with supplier button at the bottom

  3. Write a message (optional)

    Type a message in Message (optional). The field suggests "Please confirm the production milestone for this PO."

    The Request supplier confirmation dialog with an optional message

  4. Click "Send request"

    Click Send request.

    The Send request button at the bottom right of the request dialog

A Supplier Confirmation card now appears on the Overview tab. Its Status reads Awaiting supplier response, and Requested shows the date.

Record the supplier's answer

  1. Click "Confirm with supplier" again

    While the request is waiting for an answer, the button opens the Record supplier response dialog: "Record how the supplier responded to the production confirmation request."

    The Supplier Confirmation card on the Overview tab showing Awaiting supplier response and the request date

  2. Select the supplier's response

    In Supplier response, select Confirmed, or Not yet — needs a later ex-factory date.

    The Record supplier response dialog with the Supplier response list open: Confirmed or Not yet, needs a later ex-factory date

  3. Enter the new ex-factory date

    If you selected Not yet — needs a later ex-factory date, pick the supplier's New ex-factory date. It is required for this answer.

    The New ex-factory date field that appears when the supplier needs a later date

  4. Click "Save response"

    Click Save response.

    The Save response button at the bottom right of the record dialog

The Supplier Confirmation card now shows the answer:

  • Supplier confirmed – The supplier confirmed.
  • Supplier needs a later ex-factory date – The card also shows New ex-factory (from supplier).

Responded shows the date of the answer.

Note

A later ex-factory date confirmed by the supplier can turn the production health of the order to Delayed. To change the plan itself, amend the agreed dates.