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Step 8 of 15 in Publish a Digital ID and product passport

Digital ID customization photo journal

Users can manage photo journals shared by customers.

  • Brand admin
  • Designer
  • Merchandiser and e-commerce
  • Needs View customer photo journal, Download send customer photo journal
  • Not verified yet

Under review. This page is published while we check it against the live app, so some details may have changed.

Screenshots may be out of date.

Permission: VIEW_CUSTOMER_PHOTO_JOURNAL

SettingsDigital IDPhoto Journal

To access the Digital ID Customization Page, go to Settings > Digital ID on the left bar menu . Select Photo Journal.

To access the Digital ID Customization Page, go to Settings Digital ID on the left bar menu .

The Photo Journal Page will display all the photo collections shared by your customers from the post-sale content you have created in your Digital ID.

The Photo Journal Page will display all the photo collections shared by your customers from the post-sale content you have…

Note

Customers can only share photos if Customer Photo Journal is turned on in Post-sale content.

Browse the shared photo journals

Each card shows the first photo, the customer name and email, the style name, style code and colourway, and the first 50 characters of the caption.

  1. Scroll the list

    The page shows 12 photo journals at a time. If none have been shared yet, it shows No Photo Journal shared.

  2. Go to the next page

    Click Next or Previous under the cards. The text on the left shows which journals you are looking at, for example Showing 1-12 of 30.

  3. Open a photo journal

    Click a card to open its detail page.

View one photo journal

The detail page shows Photo Journal with Shared by and the customer name (or email).

  1. Look through the photos

    Click the arrows on the large photo, or click a small photo below it, to move between photos. Click the large photo to open a full-screen view with Previous, Next and a counter such as 1 / 3.

  2. Read the details

    The Details card lists Style, Color, Customer Name, Email, Added on, Caption and Tags.

  3. Click "Share"

    Click Share at the top right to share the page link through your device. If your browser does not support sharing, a message tells you so.

  4. Click "Download images"

    Click Download images to save every photo of the journal to your computer.

  5. Click "Back to list"

    Click Back to list to return to all photo journals.

Important

Download images only appears if you have the permission to download and send customer photo journals.