Permission denied and subscription required
Understand the Permission Denied and Subscription Required screens and what to do to get access.
Under review. This page is published while we check it against the live app, so some details may have changed.
When you open a page you are not allowed to use, Vestis Labs shows a lock screen instead of the page. There are two versions.
Permission Denied
The screen reads Permission Denied and You don't have permission to access this content. Please contact your administrator.
Your role does not include the permission this page needs. Ask a Brand Admin to review your role; see Understanding role and permission.
When this screen fills the whole window it also offers:
- Go back: return to the previous page.
- Go to dashboard: open the dashboard Home page.
- Contact support: email Vestis Labs support.
Subscription Required
Inside a brand, some pages need a plan that includes them. The screen reads Subscription Required and This feature requires an active subscription. Please upgrade your plan to access this content.
Click View Subscription Plans to open the subscription page of your brand. See Subscription management.
Note
Both screens appear in place of the page you tried to open. Nothing was changed in your data.